Ready to Start YourBilling Partnership?
Get your free billing assessment and discover how we can improve your revenue cycle. Our behavioral health billing experts are ready to help you succeed.
Multiple Ways to Connect
Choose the contact method that works best for you. We're here to help with all your billing needs.
Phone Support
Email Support
Office Location
Business Hours
Department Directory
Connect directly with the right team for faster, more specialized assistance
New Client Services
Free assessments, consultations, and onboarding
Client Support
Ongoing support, questions, and account management
Emergency Support
Urgent billing issues and after-hours support
Need Immediate Assistance?
Our billing experts are standing by to help with your questions and provide immediate support.
Get Your Free Billing Assessment
Choose the form that best fits your needs. Both options connect you with our billing experts for personalized assistance.
Comprehensive Assessment
Get a detailed analysis of your current billing performance with personalized recommendations for improvement. Perfect for practices ready to optimize their revenue cycle.
Request Free Billing Assessment
Get a comprehensive analysis of your billing operations with specific recommendations
HIPAA Compliant
This form uses encrypted transmission and secure storage to protect your information.
Quick Contact
Have a specific question or need immediate assistance? Send us a message and we'll get back to you within 24 hours.
Send Us a Message
HIPAA Compliant
This form uses encrypted transmission and secure storage to protect your information.
Our Contact Guarantees
24-Hour Response
We guarantee a response within 24 hours
HIPAA Secure
All communications are encrypted and secure
No Obligation
Free consultation with no commitment required
Need Emergency Support?
For urgent billing issues that can't wait, call our emergency support line.
Emergency: (555) 123-4567 Ext. 9Visit Our Office
Schedule an in-person consultation at our convenient location in the medical district
Office Address
Why Visit Our Office?
Prime Location
Located in the heart of the medical district, easily accessible from major highways and public transportation.
Free Parking
Complimentary parking available in our secure garage. Handicap accessible spaces available.
Public Transit
Just 2 blocks from Metro Station. Multiple bus routes stop within walking distance.
Professional Environment
Modern office space designed for confidential consultations and professional meetings.
Office Features
Directions to Our Office
Multiple convenient routes to reach our office, whether you're driving or using public transportation
From Downtown
- 1Take Main Street north for 2 miles
- 2Turn right on Medical Center Drive
- 3Our building is on the left at 123 Main Street
- 4Enter parking garage on the right side
From Airport
- 1Take Airport Express to Medical District Station
- 2Exit at Medical Center Drive
- 3Walk 2 blocks north to 123 Main Street
- 4Building entrance is on Main Street
From Interstate
- 1Take Exit 15 (Medical District)
- 2Follow signs to Medical Center Drive
- 3Turn left on Main Street
- 4Destination will be on your right
Ready to Schedule Your Visit?
Book your free consultation and see our office in person. We'll provide a comprehensive assessment of your billing needs and show you how we can help.
Free consultation • No obligation • Flexible scheduling available
Our Response Commitment
We take your time seriously. Here's exactly what you can expect when you contact us.
24-Hour Response Guarantee
We respond to all inquiries within 24 hours, guaranteed.
- Initial response within 24 hours
- Detailed follow-up within 48 hours
- Emergency support available 24/7
- Weekend responses for urgent matters
What to Expect
Clear next steps after your initial contact with our team.
- Acknowledgment of your inquiry
- Initial assessment of your needs
- Scheduling of consultation call
- Preparation of relevant materials
Consultation Process
Structured approach to understanding your billing needs.
- 30-minute discovery call
- Review of current billing processes
- Identification of improvement opportunities
- Custom recommendations presentation
Follow-up Procedures
Ongoing communication to ensure your needs are met.
- Written summary of consultation
- Detailed proposal if applicable
- Regular check-ins during evaluation
- Support throughout decision process
Your Consultation Journey
From first contact to partnership decision - here's our proven process
Initial Contact
You reach out via phone, email, or contact form
Response & Scheduling
We respond within 24 hours and schedule your consultation
Discovery Consultation
Free 30-minute call to understand your billing challenges
Assessment & Proposal
We analyze your needs and provide custom recommendations
Partnership Decision
You decide if our services are right for your practice
Response Time Guarantees
Different inquiry types receive different priority levels to ensure urgent matters get immediate attention
| Inquiry Type | Response Time | Contact Method | Description |
|---|---|---|---|
| General Inquiries | Within 24 hours | Email or phone call | Standard questions about services, pricing, or capabilities |
| Assessment Requests | Within 12 hours | Phone call preferred | Free billing assessments and consultation scheduling |
| Technical Support | Within 4 hours | Direct specialist contact | Existing client support and technical assistance |
| Emergency Issues | Within 1 hour | Immediate phone response | Urgent billing problems requiring immediate attention |
Experience Our Commitment Firsthand
Ready to see how responsive and professional our team is? Contact us now and experience our 24-hour response guarantee.
No pressure • Professional service • Guaranteed response within 24 hours
Emergency Support Services
When billing emergencies strike, we're here 24/7 to help. Our emergency support team is trained to handle urgent situations that can't wait for regular business hours.
Emergency Hotline
Available 24/7/365 for urgent billing emergencies
When to Use Emergency Support
Our emergency support is designed for urgent situations that could impact your practice operations or compliance
System Outages
EHR system crashes or billing software failures affecting claim processing
Deadline Emergencies
Last-minute claim submissions or urgent compliance deadlines
Compliance Issues
Audit notifications or regulatory compliance emergencies
Data Security Concerns
Suspected security breaches or HIPAA compliance issues
Emergency Contact Methods
Multiple ways to reach our emergency support team, each monitored 24/7
Emergency Hotline
Priority Email
Client Portal
Emergency Response Protocol
Our structured approach ensures rapid response and effective resolution of emergency situations
Immediate Acknowledgment
Emergency contact received and logged
Specialist Assignment
Appropriate expert assigned to your case
Initial Response
Direct contact with assessment and next steps
Resolution & Follow-up
Issue resolution and prevention measures
After-Hours Support Schedule
Extended support coverage for when emergencies happen outside normal business hours
Weekday Evenings
Weekends
Holidays
Important Notice
Emergency support is reserved for urgent situations that require immediate attention. For routine questions or non-urgent matters, please use our regular contact methods during business hours to ensure faster resolution and avoid unnecessary emergency fees.